Effective Date: 01 Jan 2025
Last Updated: 01 Jan 2025
At KITA Academy, we are committed to protecting the privacy and personal information of everyone who interacts with us, including parents, investors, partners, and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Who This Policy Applies To
This policy applies to:
- Parents and guardians of children enrolled or interested in KITA Academy programs
- Prospective and existing investors and franchise partners
- Visitors to our website, social media, or other digital platforms
- Individuals or organizations communicating or partnering with KITA Academy
2. What Personal Information We Collect
We may collect the following types of personal information:
From Parents:
- Names, addresses, phone numbers, email addresses
- Child’s name, date of birth, health, medical or developmental information (only as needed for care)
- Emergency contacts and authorized pickup persons
- Payment and billing details
From Investors & Franchise Inquiries:
- Full name, contact details (email, phone)
- Business interests, location preferences
- Financial qualifications (as part of franchise pre-screening)
- Communication records
From Website Visitors:
- Contact form submissions (name, email, message)
- IP address, device/browser type, and browsing behavior (via cookies and analytics tools)
3. How We Use Your Information
Your personal information may be used to:
- Respond to inquiries or provide requested services
- Deliver childcare services and maintain child safety and wellbeing
- Manage billing and administrative tasks
- Send updates, alerts, or marketing communications (with your consent)
- Process franchise applications and investment interest
- Improve our website and services
We only collect and use personal information that is necessary, appropriate, and relevant to the purpose for which it is provided.
4. Consent
We collect personal information with your knowledge and consent, except in cases permitted by law. You may withdraw your consent at any time by contacting us (see Section 9).
5. Sharing of Information
We do not sell or rent your information to third parties.
We may share your personal information with:
- Authorized childcare staff and administrators
- Government agencies or regulators (only as required by law or licensing standards)
- Third-party service providers assisting in operations (e.g., billing, website, IT)
- Franchise advisors, legal, and financial consultants (for franchise-related contacts)
All third parties are required to maintain confidentiality and comply with privacy laws.
6. Data Security
We use appropriate safeguards (technical, physical, and organizational) to protect personal data against loss, theft, or unauthorized access. These include:
- Secure storage systems
- Staff training on privacy and confidentiality
- Access limited to authorized personnel
However, no system is 100% secure, and users share information at their own risk.
7. Retention and Disposal
We retain personal information only as long as necessary to fulfill the identified purposes or comply with legal requirements. Once no longer needed, data is securely deleted or destroyed.
8. Your Rights
You have the right to:
- Request access to your personal information
- Correct inaccuracies in your data
- Withdraw consent for its use
- File a complaint regarding our handling of your information
To exercise these rights, contact us as listed below.
9. Contact Information
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
KITA Academy Privacy Officer
📧 Email: info@kitaacademy.ca
📞 Phone: 780-263-3921
🌐 Website: https://kitaacademy.ca
10. Policy Updates
This Privacy Policy may be updated periodically. The revised version will be posted on our website with a new “Effective Date.” Continued use of our services after changes means you accept the revised policy.